(October 13, 2025) I own a 1994 Chevrolet G30 Roadtrek 210 Popular class B camper van. Because of its age, it can sometimes be a challenge getting the right parts for repairs. Its an extended length van, 21 long with a high top so its a heavy vehicle and lifting it isnt easy. A lot of shops can not accommodate this vehicle on a lift, but Pomeroy has a superior setup: in addition to having lifts, one bay has a pit area so the vehicle doesnt have to be lifted at all. The underside can be accessed from the pit below. I first found Pomeroy in June 2024 when my van needed a new muffler. Because of the aforementioned issues with hoisting the van, I had gone to three different shops, each referring me to the next one, before Kenny at Angels Mufflers in Costa Mesa recommended Pomeroy. I immediately felt welcome at the orderly and tidy shop and the staff was very friendly. Mechanic Sergio did a great job with replacing the muffler and the price was competitive. I was very impressed and happy with the work. Since that time, Ive received an occasional text from Pomeroy to check in with me to see if the vehicle is running well or if any maintenance is needed. Fast forward to Friday, Oct 3, 2025: I was enroute to a camping weekend getaway retreat event on Palomar Mountain (San Diego County). It was about 3 pm and this was my first time ascending the narrow 2-lane twisty mountain road. The sturdy 8-cylinder motor was struggling even in low gear. The temperature gauge on the dash had given me no indication of any looming issue and I was stunned when the van just conked out in the lane. I immediately turned on the hazard lights (emergency flashers) and tried to restart it to maneuver it over to the very narrow shoulder on the embankment, but no luck. Wisps of white smoke were coming out from under the hood. I have AAA, but I knew it would take a good hour or longer before an emergency tow truck would arrive, and there I was, in the middle of the only ascending lane in a narrow 2-way road, on a blind curve. I initiated contact with the AAA automated AI chat system to request a tow, and was just sitting there, praying no one would plow into the back of the van. I was really grateful when a man pulled up on a motorcycle after Id been there about 20 minutes and pulled over to ask if I was ok. The hood was still hot to the touch and he conjectured that the van had overheated. He asked if the temperature gauge had given any indication and I said no. (Turned out, the gauge wasnt working at all.) It was too soon to open the hood safely. A little while later, a driver in the descending lane slowed, rolled down his window and asked if it would be helpful to alert the police to assist. Gary, the good Samaritan, told him that would be great. There had been an earlier accident at the bottom of the mountain requiring a police presence, and within about 20 minutes, an officer arrived with orange cones. He set up the cones to warn vehicles going up the mountain of a hazard ahead. Gary and the officer conferred and felt it would be safest for everyone if we could get the van over onto the narrow shoulder. The officer said he could try to push the van, but would likely damage the bumper. Gary asked me to try to start the van. It didnt sound great, but it started, enabling me to maneuver it out of the lane, with Gary and the officer watching for oncoming traffic and guiding me onto the narrow shoulder, then I immediately turned off the engine. Gary confirmed that AAA was sending a tow truck to assist and that I was ok to wait for its arrival, then he left to continue on his way up the mountain. Some time later, I was surprised to see Gary, the good Samaritan, again. He said he wanted to check on me to make sure I was ok. While he was there, the AAA driver arrived with a medium tow, a larger flatbed tow truck that can accommodate heavier vehicles that cant be hoisted on a winch, but told me that his dispatcher had alerted him that I would have to agree to pay about $500 out of pocket over and above what my AAA membership covered. I knew that wasnt right because I have a special policy for RV coverage with a plus membership that includes 100 miles of towing included. By this point, the hood had cooled off and Gary had me release the hood latch so he could see the situation. He thought it might work to put some water in the radiator and try to start it up again. Fortunately I had several 1-gal jugs of filtered drinking water onboard. It wasnt distilled water, but it was ok. Gary put 2-1/2 gallons of water in the radiator and the van engine started. Gary and the tow driver then positioned themselves in the roadway to block traffic in both directions to give me enough room to maneuver a careful 15-point turn (LOL) so I was headed downhill. I was able to coast much of the way in neutral gear to reduce the risk of overheating again. This angel on a motorcycle followed me as I slowly made my way all the way down the mountain, then had me pull over again so he could check the oil and make sure it would be safe to continue to drive back to Orange County. He told me Id need to have the radiator drained and refilled with the right kind of coolant for the van (because of its age, the van requires an antifreeze formulation with DexCool). I was extremely nervous about driving as I didnt want the van to overheat again. I stopped after about 30 miles to let the engine rest overnight, before continuing the next day. I wasnt sure where to take the van to service the radiator. Id recently gotten a text from Pomeroy to see if the van needed servicing so I replied to that text and was reassured that the shop could handle the job. We scheduled the appointment for the following morning. Because my vehicle is 30+ years old, I have become proactive: I try to purchase parts myself in advance to alleviate or minimize delays during repairs. I prefer to shop at OReillys Auto Parts (I especially recommend the Garden Grove location at 13933 Harbor Blvd, Garden Grove, CA 92843 because it has the best selection & unusually long store hours: its open daily 7a-11p). I contacted OReilly online and chatted with the tech support department to explain the situation and get the part numbers for the fuel gauge sensors to repair the fuel gauge and for the right coolant and figure out the appropriate amount needed to refill the radiator. When Gary, the good Samaritan, had checked the oil, he noticed the radiator overflow cap was now missing, so I got the right part nunber to buy that, too. Armed with the information to purchase exactly what was needed, I headed to one of the OReillys locations in Huntington Beach shortly before the 9p closing time to get the items needed. That store didnt have everything, but I got what I could. I was the final customer and the shop was locked up as I left. As I was loading the purchases, I was dismayed to realize that the five 1-gal jugs of Zerex coolant the employee had given me did not match the DexCool formulation Id ordered. I did a quick search and was happy to learn that another HB location of OReillys was open until 10p so I headed over there. That location only had 1 gallon of the right formula in stock, so I returned the 5 gals of the wrong one, got the 1 gal of the right one, and the staffer told me the Garden Grove location was open until 11p and had enough in stock for me to get 4 more gallons, and he called that location to say I was on my way. The GG location not only had the right coolant, but also had several of the items that were not in-stock at the first HB store, and then special-ordered the one part remaining. I was told it would be there in the morning and was given permission to park overnight in the lot. Once I had everything, I headed over to Pomeroy. Sergio emphasized the importance of checking the system for leaks, before draining and refilling the radiator. Fortunately the system was intact, no leaks, and he bled the system to remove any air bubbles from the new fluid. He also replaced the defective fuel gauge sensors and got that very important gauge working again. Because Id provided the parts, there were no delays in getting parts and Pomeroy just charged me for labor. I give Pomeroy five stars, my top rating and my warmest praise for helping restore my vehicle to good working order. If youve never tried Pomeroy, I encourage you to go there. Youll find knowledgeable, friendly technicians who know what theyre doing and wont take advantage of you. Thanks, Pomeroy!!! ️️️️️